Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It by Tien Tzuo

Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It

by Tien Tzuo

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Companies are moving from selling you products to running an ongoing subscription relationship with you, and every part of the business has to change with them. Tien Tzuo, founder of the subscription-software company Zuora, makes that case with Gabe Weisert through companies like Adobe, Fender and Caterpillar.

Core ideas
  • Access over ownership: The shift runs from owning products to paying for access, which puts direct customer relationships and the data they generate at the center.
  • Faster growth: The book claims recurring-revenue businesses grow many times faster than companies selling products the traditional way.
  • Every function changes: Sales, marketing, finance, accounting and IT all reorganize around subscription economics, and the PADRE framework (Positioning, Acquire, Deploy, Run, Expand) lays out the work.
Published2018
Pages254
ISBN9780525536475

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